Política de envío

SHIPPING POLICY

1. Processing Times
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates

• Standard Domestic Shipping: Flat rate of $9.99] or [FREE shipping] on orders over $300. Estimated delivery time is [3] to [5] business days.
• Express Shipping: Flat rate of $10 with an estimated delivery of [3] to [5] business days.
• [Optional] International Shipping: We ship to [Venezuela]. Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary between [15] and [45] days.

3. Order Tracking
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

4. Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Incorrect Address and Unclaimed Packages
Please ensure your shipping address is correct at checkout. If a package is returned to us due to an incorrect address or because it went unclaimed, the customer will be responsible for the cost of reshipping the item.

Contact Us: If you have any questions regarding your shipment, please contact us at enshopusa@gmail.com